Job Title: Traffic Safety Supervisor (Casual)
Location: Calgary, AB
Company: XA Security

About Us

XA Security provides professional security and parking management services for Calgary’s largest concerts, festivals, and high-profile events. We are trusted to deliver safe, efficient, and well-organized event operations through strong leadership, teamwork, and a strong commitment to safety.

We lead with empathy and professionalism to ensure smooth operations and positive guest experiences from start to finish.

Position Overview

Traffic Safety Supervisor is a hands-on, outdoor leadership role responsible for supervising parking and traffic operations at large-scale events. You will lead and guide a team of Parking Attendants during events, ensuring efficient traffic flow, safe pedestrian movement, and high standards of customer service. This is a fast-paced, physically active, outdoor role requiring strong leadership, organization, and real-time decision-making skills. This role is ideal for a confident, reliable leader who communicates clearly, stays calm under pressure, and leads by example.

Key Responsibilities

Team Leadership & Supervision

· Lead and supervise a team of parking attendants, ensuring staff are engaged, supported, and performing at their best.

· Provide clear instructions, coaching, and real-time support to staff, fostering accountability and continuous improvement.

· Serve as the primary point of contact for staff, clients, and management during your shift.

· Complete shift reports, communicate key updates to management, and provide constructive feedback to staff.

· Lead by example in professionalism, reliability, and guest-focused service.

Operations & Safety Management

· Oversee traffic flow, parking operations, and pedestrian safety, ensuring compliance with safety protocols and event requirements.

· Conduct field hazard assessments and respond quickly to issues such as congestion, guest concerns, or safety hazards.

· Coordinate employee deployment and vehicle flow, maintaining smooth and efficient operations.

Customer Service & Guest Experience

· Ensure high standards of customer service, greeting guests, assisting with directions, and creating a positive first impression.

Equipment & Site Administration

· Maintain and manage equipment, ensuring all items are accounted for, in good condition, and ready for use.

· Pick up and return gear as required, ensuring operational readiness.

· Manage site administration tasks to support smooth daily operations.

Qualifications and Requirements

Valid Flagging Certificate (required)
Valid First Aid Certificate (required)
At least 1 year experience in traffic control, parking operations, or large-scale event logistics (required)
Supervisory or leadership experience (preferred)

Skills & Attributes

Strong communication, conflict resolution, and customer service skills
Ability to remain calm, professional, and decisive under pressure
Reliable, punctual, and highly organized
Safety-focused with excellent attention to detail
Strong leadership presence with a team-first mindset
Comfortable working outdoors in all weather conditions
Physically able to stand and walk for extended periods

Pay

Starting from $21 per hour, based on experience

Schedule

Event-based, flexible scheduling, including:

Day, evening, and occasional early-morning shifts
Weekdays, weekends, holidays, and on-call work
Hours vary based on event size and schedule

Why Join XA Security?

Work major concerts, festivals, and high-profile events
Gain hands-on leadership experience in event operations
Be part of a professional, supportive, and safety-focused team
Competitive pay with flexible scheduling

How to Apply:

If you’re ready to join a supportive, professional team and take the next step in your career, apply today with your resume. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

WE PLAN. WE ADAPT. WE SMILE.