Dispatcher, Security Operations at Olds, AB (Full-time)
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Job Title: Dispatcher, Security Operations
Location: Olds College, 4500 50 St, Olds, AB T4H 1R6, Canada
Company: XA Security
About Us
XA Security is a leader in providing innovative and client-focused security services across Alberta. We are committed to creating safe, respectful, and professional environments for our clients, team members, and the communities we serve.
Who are we looking for
We are currently hiring Dispatchers to join us at Olds, AB. This on-site role plays a key part in supporting daily operations, maintaining effective communication between team members, and ensuring accurate reporting and coordination. The ideal candidate is calm under pressure, highly organized, and confident in their communication skills. Prior experience in dispatch or a similar role is an asset, especially in a security or emergency services setting.
Key Responsibilities
• Provide clear, timely, and professional radio communication to frontline guards.
• Monitor ongoing site activities and respond to incidents as they arise.
• Document shift reports, incident logs, and communications accurately.
• Support security team members with information, coordination, and direction.
• Escalate concerns and critical incidents to the Security Team Lead.
• Maintain a high standard of professionalism and confidentiality at all times.
Qualifications
• Valid Alberta Security License (required)
• Valid First Aid/CPR Certification (required)
• Prior experience in a dispatcher, call-taker, or communications support role (preferred)
• Security industry experience (preferred)
Who you are
• Excellent written and verbal communication skills
• Calm, composed, and reliable under pressure
• Strong organization and multitasking abilities
• Ability to stay focused, alert, and courteous during long shifts
• Professional attitude and strong attention to detail
• Strong work ethic, respectful in all situations, and staying calm in emergencies
• Ability to work independently and as part of a team
• Access to reliable transportation to and from the worksite
Pay: Starting from $19.00 per hour.
Schedule
• 10-hour shifts
• Day shifts/ Evening shifts/ Night shifts
• Monday- Friday
• Weekends/ Holidays
Additional Information:
• Uniform provided
• Boot allowance available
How to Apply
If you are ready to work with a professional and growing team, apply today with your resume. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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